Service Status
We continuously monitor our infrastructure and its related services.
| Region | Availability | Status |
|---|---|---|
| CH-NYC-1 | 99.95% | Operational |
| CH-NYC-2 | 99.62% | Operational |
| CH-FRA-1 | 100% | Operational |
| CH-FRA-2 | 100% | Operational |
| CH-FRA-3 | 99.97% | Peering Outage |
| CH-TKY-1 | 100% | Operational |
| CH-TKY-2 | 99.43% | DDoS Attack |
| Region | Availability | Status |
|---|---|---|
| CH-LDN-1 | 99.99% | Operational |
| CH-SFA-1 | 100% | Operational |
| CH-SFA-2 | 99.98% | Operational |
| CH-SPA-1 | 100% | Operational |
| CH-DAL-1 | 99.91% | High Latency |
| CH-LIS-1 | 99.98% | Operational |
| CH-SDY-1 | 100% | Operational |
Status updates and incident reports may be delayed up to 30 minutes depending on the technical issue at hand. Please scroll down for past incident reports.
Active Incidents
- October 6, 2019
-
CH-FRA-3 DTAG Peering Outage
We're investigating an outage by our peering partner Deutsche Telekom.CH-TKY-2 Degraded Network Performance
Our network is currently suffering a large DDoS attack impacting core services in our Tokyo Equinix facility. Mitigation in progress.
Past Incidents
- October 2, 2019
-
CH-LDN-1 High Latency
We're investigating high latency at our London facility.
Resolved at 23:05 UTC - September 12, 2019
-
CH-SFA-2 HKIX Peering Outage
We're investigating an outage by our peering partner HKIX.
Resolved at 18:45 UTC - September 8, 2019
-
CH-NYC-1 Network Maintenance
The network maintenance has been completed.
Completed at 21:30 UTC - August 29, 2019
-
Client Portal Unavailable
Access to the Client Portal has been fully restored. Thank you for your patience, we apologize for the inconvenience.
Resolved at 07:12 UTC - July 14, 2019
-
CH-SFA-1 Infrastructure Maintenance
The infrastructure maintenance has been completed.
Completed at 14:55 UTC
Want status updates?
Our engineers and developers are always doing their very best to monitor, maintain and update our infrastructure to ensure high performance and reliability.
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